System Overload: Analyzing Dutchie POS Failures on 420 Day

In the rapidly expanding world of cannabis retail, the reliability of technology plays a pivotal role in managing sales and customer experience. This was put to the test during one of the most critical sales days for the industry: April 20, or “420.” Known universally as Weed Day, 420 typically sees a massive surge in cannabis purchases, putting immense pressure on point-of-sale (POS) systems like those provided by Dutchie.